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Rachel Coffey
19475 Southwest 67th Street • Fort Lauderdale, Florida 33332 • rdcoffey@gmail.com • (850) 529-2735
PROFESSIONAL AFFILIATIONS and CERTIFICATIONS
American Academy of Professional Coders (AAPC), Member in good standing
· Preparing to sit for the exam to become a Certified Professional Coder, CPC, expected August 2019
Medical Management Institute
· Registered Medical Coder, Member Number 164957
EDUCATION
Medical Management Institute
· Graduate, Medical Coding course
University of West Florida
· Bachelor of Science in Business Administration degree, Marketing
· Master’s degree, Health Administration
RELEVANT SKILLS
CPT ICD-10-CM/PCS HCPCS
Medical Terminology Anatomy Physiology
HIPAA Policies Coding Guidelines Provider Credentialing
eClinical Works Data Abstraction Pharmacology
Pharmacy Terminology
PROFESSIONAL EXPERIENCE
Medical Billing and Credentialing Specialist, PhyBill, Inc., June 2019-Present
· Audit medical billing claims, verifying accuracy, obtaining data for pre-authorization and referrals, and appealing incorrect payments for maximum reimbursement
· Manage provider credentialing and licensing, including coordinating applications, communicating with providers to track status, and entering data into internal database system, including PECOS and CAQH
· Direct end-to-end claims billing process to ensure proper code selection and correct billing, including medical record review, EDI claim submission, and appeals and corrections to denials and inaccurate payments
Volunteer Counselor, Birthright, April 2017-September 2018
· Provided counseling and guidance to at-risk pregnant women to assist with community resources and health needs
Medical Office Manager, Calvert Dermatology, February 2016 to June 2017
· Developed and implemented marketing strategies to increase sales, and create marketing and public relations programs to encourage growth into new markets to expand physician referral base
· Managed an annual budget of $400,000
· Directed workforce to support efficiency, including recruiting, hiring, testing, scheduling, and performance review for employees
· Assisted with the billing process, reviewing claims processing and billing cycle to identify issues and provide opportunities for improvement and increased efficiency
· Maintained department-wide confidentiality and adherence to HIPAA standards and internal policies, and tracked PQRS and Meaningful Use criteria
· Provided advice regarding medical coding of Evaluation and Management encounters and pathology reports
Medical Receptionist, Tyler Dental, September 2015-February 2016
· Performed duties to register patients and obtain and verify medical and insurance information, ensuring optimal patient care and correct billing
· Assisted with chart review and code abstraction, applying knowledge of dental coding procedures
· Educated patients regarding dental procedures, and scheduled appointments as necessary
Special Needs Volunteer, Central Baptist Church, April 2013-April 2014
· Provided services for non-violent crisis intervention and instruction to children with special needs
Contractor, Family Readiness Support Assistant, MPSC, June 2009-June 2012
· Managed the establishment and implementation of twenty volunteer groups affliated with West Virginia’s Army National Guard units, providing training to military and volunteer points-of-contact
· Assisted with the successful execution of the Family Readiness Program across all state brigades
· Obtained data to enter into internal systems and create reporting for effectiveness measures
Treatment Coordinator, Thariani Orthodontics, April 2008-May 2009
· Directed administrative management for 1,250 patients to ensure optimal patient care and maintain healthcare industry networks
· Provided education regarding medical procedures, resolving inquiries as needed
Senior Pharmacy Technician, Walgreen’s Pharmacy, May 2004-March 2008
· Assisted customers with navigating insurance negotiations and processed claims
· Processed prescription orders and patient care, coordinating with the pharmacist as necessary
· Communicated with pharmaceutical representatives and healthcare networks
· Trained employees to support efficient employment transitions, tracking progress and offering mentorship
· Managed schedules for a staff of eight employees to guarantee proper coverage
Education
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Medical Management InstituteFeb 2019-July2019Registered Medical Coder
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Completed four month medical coding course. Passed final exam. Was named August student of the month by instructors and staff.
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University of West FloridaAug 2007-Dec 2009Masters of Health Administration
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Contact Candidate
To contact this candidate email rdcoffey@gmail.com