OBJECTIVE
Seeking a full-time, long term position in a medical administration role. Trained in ICD-10, CPT and HCPCS guidelines with an extensive background in medical billing and claims processing. HIPAA certified.

SKILLS
75 WPM, Advanced Medical Terminology, Anatomy and Physiology, EMR experience, EOBS, Claims Processing, Prior Authorizations

EXPERIENCE

MASSAGE THERAPIST • MASSAGE ENVY • 03/2016 – CURRENT

Utilizing my anatomy and physiology knowledge, I manipulate muscles via manual stimulation to ease client’s pain and tension or just provide general relaxation.

MASSAGE THERAPIST • SELF EMPLOYED • 06/2015 – 03/2016
Worked for myself as a massage therapist, providing house call massage sessions as well as contracting for spas/provider’s offices.

CLAIMS PROCESSOR • MANPOWER FOR BC/BS • 10/2014 – 06/2015
Processed claims according to company guidelines to approve/deny payment to provider. CPTs, ICD-9 and HCPCS codes were reviewed on each claim.

FRONT OFFICE ADMINISTRATOR • SYNERGY FAMILY MEDICINE • 10/2012 – 08/2014
Handled patient check in/out, answering phones, billing, accuracy of codes, charge entry, prior authorizations, scheduling and prescription renewals.

PATIENT ANALYST • MSOC HEALTH • 11/2011 – 10/2012
Point of contact for 80+ phone calls from patients a day. Assisted with EOBs about coverage, EOBs and denied services.

BILLER • LABCORP • 02/2011 – 11/2011
Audited claims for laboratory tests to match Medicaid guidelines. Maintained 100% completion goal on my quota daily.

HEAD BILLER • NU-TECH HEALTHCARE MGT • 08/2007 – 10/2010
In charge of Medicare DME billing, including coding for equipment, diagnosis codes, claim submittals, appeals, and recouping money from aging A/R. Trained new employees on proper intake of orders to streamline reimbursement.

EDUCATION
CPC-A • 10/2019 • AAPC
After taking an exam prep course that went into detail of HCPCS, CPT and ICD-10 coding guidelines, I passed and received my certification.
LMBT • 06/2015 • THE MEDICAL ARTS SCHOOL
12-month program that went into detail of medical terminology, anatomy and physiology, massage modalities, business, and pathology.
nvenience.