Experity, Sioux Falls, SD                                                                            10/2021-Current

Remote Medical Biller

·       Reviewing claims denials and sending corrected claims or appeal letters to payers

·       Appending appropriate modifiers to codes

·       Reviewing provider documentation to ensure compliance and completion

·       Entering claims into Medicaid portals

·       Respond to providers and clinic staff regarding denials and coding issues

Good Health Greensboro, Greensboro, NC                                                     09/2020-07/2021

Chiropractic Assistant

·       Medical charting and entering of diagnoses codes

·       Calling insurance companies to obtain verification, potential pre-authorization, and benefits

·       Following up on outstanding claims

·       Preparing statements for outstanding balances

·       Scheduling both existing and new patients

·       Adjusting account ledgers to accurately reflect balance owed

·       Understanding of EOBs and denial codes

Starbucks, Mebane, NC

Shift Supervisor                                                                                            08/2015-11/2020

·         Provide leadership to promote excellent customer service

·         Delegated daily tasks for effective store operations

·         Utilized time management to accomplish goals

·         Assisted with managing stock orders and inventory

·         Balanced receipts and payments in cash registers

·         Calculated daily monetary deposits

·         Training and coaching employees to maintain company standards