Education Trainer/Lead
Full TimeJOB SUMMARY:
The Education Trainer is an important member of the RC+ team. The Education Trainer is responsible for the design, development, and execution of training curriculum to support client, vendor, and internal staff training needs in relation to the operation of the revenue cycle management business.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
· Work under the direction of the Director of Coding Operations and Compliance and Quality Manager to develop coding policies.
· Contribute to the development and execution of the education strategy for RevCycle+
· Helps set the direction for coding and compliance education and focused projects
· Design, develop (including voice over), and train on Learning Management System (LMS) modules for coding accuracy with CPT-4, ICD-10-CM, HCPCS, PQRS, CMS guidelines, clinical documentation improvement, product training, technical and software training, and process improvement training.
· Develop curriculum and all supportive learning management training materials to enhance teaching sessions
· Develop billing, coding, and documentation tools/aids, in either paper/electronic format, for internal, vendor, or client needs
· Interpret guidelines regarding CMS, Medicare, state, and other coding related healthcare legislation in order to stay abreast of training and curriculum needs
· Interpret commercial payer guidelines
· Lead training sessions with team members, contractors, and vendor partners to ensure accurate coding assignment
· Create, develop content and publish internal newsletter to coding staff
· Create and develop manuals for training and user manuals of our internal coding platform
· Provide education sessions for new hires, both internally and vendor based
· Develop and create curriculum to support client training needs
· Create, develop, and present internal/external webinars
· Create, develop, and administer quizzes and exams
· Supervise a team of Education Trainers
· Assist QA teams with focus reviews for ICD-10-CM and CPT-4 code assignment
· Create and develop reports to identify training needs/outcomes
· Develop policies to reflect changes and guidelines from CMS, AMA, new codes, PQRS/MIPS and communicate to staff, vendor partners and clients
· Deliver training to providers and clients and conduct SaaS training
· Assists in aspects of logistics surrounding training programs, ensuring rooms and materials are available for training sessions
· Conduct audits for clients and analyze results to make recommendations to clients regarding education, training needs and/or clinical documentation improvement
· Become familiar with, and stay abreast of, new training methodologies and resources
· Accurately apply diagnosis and procedure codes utilizing ICD-10-CM, ICD-10-PCS, CPT®, and HCPCS
· Interpret coding guidelines for accurate code assignment
· Identify the importance of documentation on code assignment and the subsequent reimbursement impact
· Assist with processing and ordering coder resources
· Align conduct with AAPC and/or AHIMA’s Standards of Ethical Coding and the Company’s Code of Ethics and Business Conduct and support the Company’s Ethics and Compliance Program
· Comply with all internal policies and procedures
· Actively participate in Company provided training and education
· Ensure individual compliance with all privacy and security rules and regulations and commit to the protection of all Company confidential information, including but not limited to, Personal Health Information
MINIMUM QUALIFICATIONS AND REQUIREMENTS:
· Comprehensive knowledge of medical terminology, anatomy, physiology and pathophysiology
· Demonstrated experience developing curriculum using the latest technologies and software
· Background in instructional design techniques highly desirable
· Ability to plan, organize, prioritize, allocate and effectively manage workload
· Demonstrated strong oral and written communication skills with a focus on detail and quality
· Ability to translate complex material into clear and concise policies, guidance, and/or educational material
· Ability to work independently or as part of a team
· Adaptable to changing dynamic/environment
· Advanced proficiency in CPT-4, ICD-10- CM and ICD-10- PCS coding
· Advanced knowledge and ability to use PowerPoint and Microsoft Office
· AHIMA Certification RHIA, RHIT, or AAPC Certification CPC required
· Certification ICD-10-CM/PCS trainer desired
· A minimum of 5 years demonstrated training experience desired
· Experience developing policies/procedures related to the coding industry
· Knowledge and experience interpreting healthcare related legislation
· Experience working remotely desired
· Learning Management System (LMS) experience desired
TRAVEL: Estimated around 10%-20%
PHYSICAL DEMANDS:
Must be able to communicate effectively with clients and team members, both verbally and written. While performing the duties of this job, the team member will be frequently required to stand and sit for long periods of time. The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
A job description is only intended as a guideline and is only part of the team member’s function. The company has reviewed this job description to ensure that the essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.
CONTACT: sboos@tsystem.com
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